Postal

eVoucher

Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Any additional treatments booked will receive a 10% discount. Treatments must be booked in advance and are subject to availability.

Please note, if your chosen bed experience is unavailable, the Old Thorns Spa reserves the right to allocate you to an alternative bed experience. 

Please check your voucher as to the days you may redeem your spa day. Bank Holidays are treated as a weekend.

This gift voucher may not be exchanged for cash, replaced if lost and is non-transferable

Change will not be given for monetary vouchers

Advanced bookings are necessary, please call the spa on 01428 738 540 or email [email protected] to book your spa day.

Cancellation of a booking with less than 48 hours notice will render the voucher null & void. 

Old Thorns Hotel & Resort are not liable for any vouchers resold through a third party. 

Vouchers are valid for 12 months and cannot be extended.

Please arrive 15 minutes prior to your treatment to allow time to fill in a consultation form. Appointment length includes collection, consultation and changing.

Guests with any infectious conditions may be refused treatment without reimbursement. Treatment time cannot be extended due to late arrival or toilet breaks during your scheduled treatment.

Old Thorns Spa has a strict over 16’s policy.

All facilities are subject to availability and weather conditions.

Terms & Conditions are subject to change.